Shipping Policy – Diet & Nutrition Products

We aim to deliver your orders safely and efficiently. Please review the shipping guidelines below:

1. Order Processing

• All orders are processed within 1–2 business days after confirmation.
• Orders placed on weekends or public holidays will be processed on the next working day.

2. Shipping Time

• Standard delivery timeline is 3–7 business days, depending on your location.
• Delivery times may vary due to external factors such as weather, logistics delays, or remote locations.

3. Shipping Charges

• Shipping charges, if applicable, will be displayed at checkout.
• Free shipping may be offered on selected orders or promotional campaigns.

4. Order Tracking

• Once your order is shipped, a tracking link or tracking ID will be shared via SMS or email.
• Customers can use this to track the delivery status in real-time.

5. Delivery Attempts

• Our delivery partners will attempt delivery up to 2–3 times.
• If the order is undelivered due to unavailability, it may be returned to the warehouse.

6. Incorrect Address

• Please ensure that the shipping address and contact details are accurate.
• We are not responsible for delays or losses due to incorrect or incomplete address details.

7. Damaged or Tampered Packages

• If the package appears damaged or tampered at the time of delivery, do not accept it.
• Report the issue within 48 hours with proper proof (photos/video).

8. Service Availability

• Shipping is available across most serviceable locations.
• Certain remote areas may have longer delivery timelines or limited service.

9. Contact for Support

For any shipping-related queries or assistance, please contact:

digital@kiloforce.in